Frequently Asked Questions (FAQs) are a useful tool for providing patients with answers to commonly asked questions about a particular topic or service. In the context of the INTERCEPT app, FAQs can help patients understand how to use the app and what to expect from it.
By providing answers to frequently asked questions, patients can gain a better understanding of how to use the app, what to expect from it, and how to make the most of its features. This can help patients feel more confident and empowered when it comes to managing their health, and can ultimately lead to better health outcomes.
Q: How can INTERCEPT help me take control of my heart health?
A: The app provides tools and resources for you to actively manage your CVD risk factors. By engaging with your health data and setting goals, you can make informed decisions about your care and take charge of your health journey.
Q: How do I contact the team if I have questions or concerns?
The Contact Team Screen provides contact information for Nurse Ciara, the INTERCEPT research and technical support team. Reach out to them if you have any questions or concerns about the app or your heart health
Q: What if I forget my password?
If you forget your password, use the app password reset option, you may need to contact the app technical support for assistance. It’s ok to write your password down, as long as you keep them secure and stored in a safe place.
Q: How do I create personalised goals in the app?
In the Goals Screen, you can create your personalised goals. To create a goal, click “Add New Goal” and choose from the selection of categories. Setting and tracking goals will help you adopt healthy lifestyle habits.
Q: How can I track my physical activity using the app?
Access the Physical Activity module in the “My Health Tracker” section of the app. Log your physical activity by answering the yes/no questions and pressing “Submit” to see your score. You can complete this section on a weekly basis.
Q: How do I log my mood in the app?
To log your mood, access the Mood module in the “My Health Tracker” section. Answer the three questions using the slider between the red and green faces and press “Submit” to see your score.
Q: What is the purpose of the “My Numbers” screen?
The My Numbers module in the “My Health Tracker” section helps you track key health numbers like blood pressure, steps, weight, and more. This helps you monitor your progress towards achieving goals and taking action when needed.
Q: How do I add and manage medication reminders in the app?
Access the Medications module in the “My Health Tracker” section. Click “Add a Medication” and enter the medication name, dose, and frequency. Set a reminder to take your medication, and add start and end dates if necessary. You can edit or delete medications if changed or stopped by your doctor.
Q: What resources are available in the app?
The Resources Screen provides various materials to help you stay healthy. Resources are categorised for easy access, and you can select your favourite resources by clicking the grey star icon.
Q: Is my data safe?
Your data is managed in accordance with GDPR regulations, please check out the privacy policy which can be accessed through the “more” section on the app (access through top right hand corner of the app) .
Q: How often should I check my blood pressure?
You should check your blood pressure twice per week following initial discharge from hospital and once per week thereafter if it is normal (<130/80mmHg if under 70 years or 140/80mmHg if over 70 years of age).
Q: How might INTERCEPT help me reduce my cholesterol levels?
The app will allow you to track your LDL cholesterol and to set goals to help improve your cholesterol. You can also set reminders to take your cholesterol medications and be sure to check out the resource section for practical tips on how to reduce your cholesterol
Q: How often should I have my cholesterol checked?
You should have your cholesterol checked 1 month after hospital discharge, be sure to input your reading into Intercept.
Q: What is the INTERCEPT app?
The INTERCEPT app is designed to help patients in their recovery process by tracking their health data. The INTERCEPT app is an innovative program that aims to improve secondary preventive care, by providing support between hospital and home. It is designed to be informative and educational, but does not engage in medical treatment or recommend specific treatments for individuals. It is important to note that the INTERCEPT app is not a medical device.
Q: What if I forget my password?
If you forget your password, use the app password reset option, you may need to contact your nurse or the app support for assistance. It’s ok to write your passwords down, as long as you keep them secure. Don’t write them on sticky notes or cards that you keep near the thing the password protects, even if you think they’re well-hidden. Write down your password and store it in a safe place.
Q: How do I create personalised goals in the app?
In the Goals Screen, you can create your personalised goals. To create a goal, click “Add New Goal” and choose from the selection of categories. Setting and tracking goals will help you adopt healthy lifestyle habits.
Q: How can I track my physical activity using the app?
To log your mood, access the Mood module in the “My Health Tracker” section. Answer the three questions using the slider between the red and green faces and press “Submit” to see your score.
Q: What is the purpose of the “My Numbers” screen?
The My Numbers module in the “My Health Tracker” section helps you track key health numbers like blood pressure, steps, weight, and more. This helps you monitor your progress towards achieving goals and taking action when needed.
*Patient FAQ: Benefits of Engaging with Your Health and Data*
Q: Can INTERCEPT assist me in managing my blood pressure?
A: The app offers features like blood pressure tracking and goal-setting that can encourage you to make lifestyle changes for better blood pressure management. Explore INTERCEPT to see if it can support you in this area.
Q: How might INTERCEPT help me reduce my cholesterol levels?
A: The app promotes healthy dietary habits and physical activity, which may help you lower your cholesterol levels. Engage with INTERCEPT to discover if it can support your efforts in reducing your risk of further heart complications.
Q: How can INTERCEPT motivate me to increase my physical activity?
A: The app is designed to inspire you to engage in regular exercise, which can improve your cardiovascular health and overall well-being. Explore INTERCEPT’s Goals and Activity features to see if they motivate you to be more active.
Q: In what ways does INTERCEPT encourage healthier dietary habits?
A: The app offers nutritional information and tracking tools to support you in adopting healthier eating patterns. Engage with INTERCEPT to find out if it helps you make better dietary choices and improve your CVD risk factor control.
Q: How can INTERCEPT help me manage my weight effectively?
A: The app provides tools for tracking and monitoring weight, as well as goal recommendations for healthy eating and exercise habits. Engage with INTERCEPT to see if it helps you monitor weight patterns and supports improved weight management.
Q: Can using INTERCEPT have a positive impact on my mental well-being?
A: By engaging with INTERCEPT and achieving your health goals, you may experience increased self-confidence – use the Mood feature to make a note of how you feel.
Q: How might INTERCEPT enhance communication with my healthcare providers?
A: You can share data you have entered on the app with your GP, nurse or Cardiologist. Engage with INTERCEPT to see if it fosters more personalised and effective care.
Q: Can INTERCEPT support me in adhering to my prescribed medications?
A: Having a strategy can help you achieve better adherence to your prescribed cardio-protective medications, leading to improved management of your cardiovascular risk factors. Add medication reminders and see if INTERCEPT helps you stay on track with your medications.
Q: Can INTERCEPT assist me in maintaining positive lifestyle changes in the long term?
A: As you become more engaged with your health management through INTERCEPT, you may be more likely to maintain the positive lifestyle changes you’ve made. Explore INTERCEPT to see if it helps you achieve long-lasting improvements in your CVD risk factors.
Q: How do reminders and alerts in INTERCEPT support my health journey?
A: The app’s reminders and alerts can potentially help you stay on track with your medication and goal schedules.
Q: Does using the INTERCEPT app replace seeking medical advice?
A: No, the use of the INTERCEPT app should not replace your good judgment and common sense. If you have any health concerns, please seek medical advice from a qualified healthcare professional.
Q: Does the INTERCEPT app endorse any specific treatment, product or manufacturer?
A: No, the INTERCEPT app does not endorse any specific treatment, product, or manufacturer. Any reference to a product name is not an endorsement by the INTERCEPT app.
Q: Does the INTERCEPT app provide links to third-party content, services or resources?
A: Yes, the INTERCEPT app may display or permit linking or other access to or use of third-party content, promotions, websites, apps, services and resources that are not under the INTERCEPT app control. However, the INTERCEPT app is not responsible for the products, services or other content that are available from third-party services.