Privacy Policy
Citrus Suite Ltd takes data privacy seriously. It is committed to protecting your personal data and respects your privacy.
Citrus Suite is committed to safeguarding your privacy. Contact us at hello@citrussuite.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.
Contents
Data Subject’s rights
The Data Subject has the following rights:
Data we gather
This includes information that is automatically stored by cookies and other session tools. For example your IP address etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
Publicly available information
We might gather information about you that is publicly available.
How we use your Personal Data
We use your Personal Data in order to:
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
With your consent we Process your Personal Data for the following purposes:
We Process your Personal Data in order to fulfil the obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
We will inform you of any further Processing and purposes.
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
Children
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us. A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
We use cookies for the following purposes:
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies. For more information about cookies, visit allaboutcookies.org.
We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt-out of tracking by Google Analytics, visit the Google Analytics opt-out page.
To comply with GDPR, we get permission from our users for cookies and describe what data we are using from those cookies in this privacy policy.
Contact Information
Citrus Suite
Telephone
0151 345 1979
If you’re calling from overseas
+44 151 345 1979
Email
Hello at CitrusSuite.com
Registered in England and Wales. Company Reg: 06657283, VAT Reg: 938 4136 08
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy.
Please note: most of our work (apps, web development and software system development) is delivered for clients and is often subject to their specific terms & conditions and privacy policies. Contact us if you need more information.
Reviewed 12th May 2024.
Intercept App Privacy Policy see here